A STRONG DEFENSE AND OFFENSE.

WHEN IT COMES TO YOUR DATA, WE DON'T LOSE.

Service

Managed Applications

Take advantage of our fully managed platform with built-in infrastructure maintenance, security patching, and scaling. Simplify operations by outsourcing your application administration to the experts. Our systems scale globally with industry-leading security and built-in monitoring. Protect your applications, improve your security posture, and improve your employee overhead.

Included in

Professional services offerings:

  • Migration services
  • Architecture Services
  • Advisory Services
  • Security Strategy & Implementations
  • Custom projects

Average App Admin monthly salary

$7,000 - $8,125

Scale apps on an enterprise grade platform

Simplify operations with automatic platform maintenance and security patching

Scale globally with industry-leading security

Azure managed applications

Azure managed applications enable you to offer cloud solutions that are easy for consumers to deploy and operate. You implement the infrastructure and provide ongoing support. To make a managed application available to all customers, publish it in the Azure marketplace. To make it available to only users in your organization, publish it to an internal catalog.


A managed application is similar to a solution template in the Marketplace, with one key difference. In a managed application, the resources are deployed to a resource group that's managed by the publisher of the app. The resource group is present in the consumer's subscription, but an identity in the publisher's tenant has access to the resource group. As the publisher, you specify the cost for ongoing support of the solution.

Free consultation

FAQs

  • What is a managed services provider?

    A managed service provider is the IT department you would build yourself if you had the resources to do it. Simply put, we are a Virtual IT Department for hire. The reality is, very few businesses – and virtually no small- and medium-sized businesses – have the resources and expertise to create a world-class IT department. That’s why we exist.

  • I'd prefer to hire my own IT Pros In-House - Why should I consider outsourcing to a service provider?

    There are advantages to having a technical resource in-house who has expertise with your line-of-business applications. At Greywolf, we strive to understand your business. We are effective because we have experts with breadth and depth, tools, processes, standards, and focus very few SMBs could match. Our job is to deliver the stable, reliable IT that allows your entire organization – including your technical specialist(s) – to be more productive and effective.

  • What's included in the onboarding process?

    Client onboarding begins the moment the Sales Agreement and payment are received. Every new client is onboarded via a standardized plan that includes:

    • Installation of management, backup & security tools
    • Setup and testing of backup
    • Network assessment
    • Cleanup of the network environment
    • Configuration of client equipment to align with Greywolf IT Services standards and best practices (addressing any concerns or recommendations from the network assessment)
    • Documentation of all aspects of the client environment in our documentation system (includes architectural diagram)
    • Implementation timeline of approximately 2 weeks, depending on client size and environment complexity
    • Follow-up 3 weeks following onboarding to resolve any issues, check-in with key contacts

  • What is the value of a Network Assessment?

    Conducting a network assessment enables us to gauge the current status of your technology. We examine more than two dozen technical and operational aspects and capture risks, issues, and concerns with each element of your environment. Think of it like an x-ray. It will show all of your breaks, hairline fractures, bruises, and vulnerabilities. That gives you an understanding of your IT health and allows us to talk with you about where you are and where you should be.


    Once completed, you will receive three deliverables: a system overview, a risk report (bomb report), and a detailed discovery document. 

  • What are your support hours?

    The normal support hours are 8 am-5 pm central standard time. After-hours support is available at an additional cost and upon availability. We have engineers available 24/7/365 for emergencies.

  • Do you handle hardware purchasing and support?

    Yes, hardware purchasing and support are aspects clients love the most about working with us. With our Greywolf Pro Pack, we offer hardware warranty support for all new PC, firewalls, switches, and other equipment you purchase through us. Every piece of hardware we sell is top of the line with extended industry-standard warranties.

  • Do you support printers?

    Our support includes connectivity support to local and network printers, as well as compatibility and driver issues. We do not configure, install, and set up new printers for customers.

  • How often do you come onsite?

    The majority of our work can be done remotely, however, we come to your office for prescheduled onsite maintenance, projects, emergency response, strategic advisory meetings, and any other client meetings. 


    (Available if within on-site support range within the Greater Milwaukee & Southeast Wisconsin area)


Some of the vendors we partner with.

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